Frequently asked questions.

Really? Well, let us explain then: Symmetricity pattern designs are one-of-a-kind and exclusive, carefully created one by one, like in the ancient times (hint: we don’t use AI or similar technologies in our designs).

Nooooo! Our prices reflect the uniqueness and exclusivity of Symmetricity designs. When you invest in one of our patterns, you’re not just buying a design — you’re acquiring a piece of art that will never be replicated. This level of exclusivity ensures that your brand, product, or space has a truly distinctive and high-end look. You can literally do whatever you want with your brand-new pattern, so be creative using it!

Since our products are digital and exclusive, all sales are final. Once a design is purchased and delivered, we cannot offer refunds, exchanges, or cancellations. We encourage you to carefully review your selection before completing your purchase. See our refund policy.

We got you covered! If you encounter any problems with your digital file, such as corruption or inaccessibility, please contact us within 5 days of purchase. We’ll work with you to resolve the issue, and if we can’t fix it, we’ll consider a refund under our exceptional circumstances policy.

Our website is always up to date: availability is updated automatically the moment a pattern is sold. Sold patterns leave the shop right away and can never be bought again. But act quickly — once it’s sold, it’s gone for good!

Absolutely! When you purchase a pattern, you gain full rights to use it commercially. Whether it’s for a product line, branding, or interior design, the pattern is yours to use as you wish, with no limits.

Yes, every single one. Each pattern is a seamless repeat: tile it across a bolt of fabric, a wall or a packaging run and you won’t find an edge. And because they’re vectors, you can set the repeat to any size without losing a single line.

Go wild. Once the pattern is yours, you can recolor, rescale or rework it in any vector software (we recommend Adobe Illustrator). No permission needed, no strings attached. Recoloring isn’t a service we offer, though: the pattern is delivered exactly as you see it in the shop.

Of course, that’s how things get made. The licence belongs to your company, and you can pass the files to the manufacturers, printers and suppliers producing for you, as long as they use them only to make your products. They can’t use the pattern for anyone else, sell it or pass it on. See our terms.

Yes. Every purchase comes with a licence certificate (PDF): it names the pattern, your company, the date and exactly what the licence covers, with its own licence number. It’s attached to your order e-mail and always available on your download page, even after the file link expires. Keep it with the files, and if a manufacturer or partner ever asks, forward it along.

Well, not always. That will be based on your vibes only (we really mean it, we don’t work with/for assholes). If you’re looking for something truly bespoke, that’s going to cost you an arm and a leg, but we can definitely work together to create a custom pattern tailored to your specific vision. Please reach out for more details.

You’ll receive the files in .AI (Adobe Illustrator), .SVG and .PDF formats, ideal for maintaining the crisp, clean lines of vector graphics. We highly recommend an up-to-date copy of Adobe Illustrator to manipulate and customize the design. We don’t offer .PSD (Photoshop) files because Photoshop is primarily raster-based and doesn’t handle vector graphics as effectively. Our patterns are meticulously crafted as vectors, so they scale beautifully to any size without losing quality.

We’re always here to help! If you have any questions, need support, or want to inquire about custom designs, reach out on our contact page. We’ll get back to you as soon as possible.

Because Instagram is so passé! Our vibe resonates more with platforms like Pinterest or niche communities like Are.na or Cosmos. These spaces align better with our audience and with Symmetricity’s strategy as a company — at least for now. We believe in offering a personalized and exclusive experience, which is why our designs are only available through our website. This ensures that each transaction is secure, and every purchase is truly unique.

We’re definitely excited about the possibility! While our focus right now is on creating unique, exclusive patterns, we may explore the idea of producing exquisite products with our designs in the future. We’ll be sure to keep you updated if we take that step.